PayPay Payment Method - Airbnb Freezes

Shawn12
Level 2
Vancouver, Canada

PayPay Payment Method - Airbnb Freezes

In the 'Payout Preferences', I'd like add an additional PayPal account to change the account that Airbnb payments are made to. However, after all the details are entered, however when I click 'Finish' the button grey's out and nothing happens. Is there a known error with adding a 2nd PayPal account, or does anyone know why it's freezing?

 

Thanks!

 

--

Shawn

12 Replies 12
Jd3
Level 1
Clarksville, MD

I have the same problem. Do you have an answer already? 

 

JD

Deborah78
Level 1
Saint Kitts and Nevis

The same thing has happened to me.

Berto0
Level 1
Maastricht, Netherlands

 
Irina34
Level 1
Pully, Switzerland

Hello Shawn!

 

I just read your post and it seems like we have the same problem, you with PayPal and me with my bank account information. The website just freezes after you enter the information or it just makes an "error" message pop up without any further information. Do you know how to contact AirBnB administrators for that?

Let's just let each other know if we find anything out ok?

 

Thanks in advance!!

Kind regards,

 

Irina

@Irina34 "Do you know how to contact AirBnB administrators..."

 

Google it.

 

Mike
AirBnB Treehouse for Rent
https://www.airbnb.com/rooms/7292887

 

 

Very constructive comment Mike, thanks for your support and intelligence.

@Irina34

 

Teach someone to Google and they will learn all kinds of stuff for a lifetime.

 

Give them an answer, and they will learn only one thing.  (How to not work for themselves.)

 

Mike
AirBnB Treehouse for Rent
https://www.airbnb.com/rooms/7292887

 

 

Jim68
Level 2
Austin, TX

I'm having exactly the same problem.

My first choice was direct deposit.  Entered all of the data, hit "FINISH" and nothing.

Tried just signing up to have a card sent, same results.

I wont use PayPal due to a previous hacking on the account.

I have signed up for W-9. All of that info is in place and good.

Jim

 

Maja19
Level 1
Zadar, Croatia

I'dont have pay pal.Now I don't know where is my money

I’m having the same issue. I make it to “connecting to PayPal” and my screen goes blank 

James1503
Level 1
Greenwood, IN

I can't get even one PayPal account set up. The app just goes to a blank, white screen.

Lizzie
Former Community Manager
Former Community Manager
London, United Kingdom

Hello @James1503,

 

Thanks for your message. I know this is not what you are ideally try to do, but just so we can see if it is just an issue on app,  I wonder have you also tried if this is working on desktop?


--------------------


Thank you for the last 7 years, find out more in my Personal Update.


Looking to contact our Support Team, for details...take a look at the Community Help Guides.