Hi, I'm a new host. Being a newcomer, I come with a lot of bright (or not so bright) ideas 🙂 I am having trouble finding a way to leave feedback on the site.
For instance, I would like to mention that in my host view for a booking request, it has a payment breakdown on the left that includes (average price each night) X (# of nights) -(service fee) = (total earned). I find it a bit confusing. I think it would be better if we could see what charges were applied (such as extra guest fees and inidividual nightly price), rather than an average per night. I just had a guest ask me how much it is per night, and I told her the regular price (not clueing in that she had more than 6 guests, for which I charge extra fees). She asked me why it was more than the regular rate, and, confused, I chalked it up to Airbnb fees. She accepted the price with all the fees, which is what is supposed to happen. But the fact is, we were both confused for so long; I, not wanting to mislead/overcharge her, she, not wanting to pay more than fair. I finally clued in why it had a price per night higher than what stated on my calendar. I told her this, and she knows she can cancel if she is not okay with it, so all is well as far as I can see. I don't know what it looks like on her side, but I would like to be able to quickly explain the price breakdown for guests who don't understand where their money is going, rather than do all the calculations myself. (I am not even talking about the separate guest fees vs host fees - that's confusing enough, but at least in that case I can just say, "that's Airbnb service fees under the regular rate"). Long story short: can we have a more user-friendly price breakdown, please? Even a "see more details" button would be fine. I understand there is a steep learning curve for new hosts (and guests alike), but I'm trying to make the climb a little smoother for the next ones who come along.
