Payment Failure - Cancel Reservation

Ryan73
Level 1
Tampa, FL

Payment Failure - Cancel Reservation

Hi!

 

I accidentally made a reservation I didn't mean to and the payment failed because it was identified as fraud by my bank. Now it wants to confirm payment and the host has agreed to cancel, but neither one of us have the ability to cancel.

 

Does anyone know what to do in this situation?

 

Thanks!

3 Replies 3
Helen3
Level 10
Bristol, United Kingdom

Call  BnB and ask for their help

Deeva0
Level 1
New York, NY

Hello!

did this get resolved? Did you have to pay? 

Gerry-And-Rashid0
Level 10
London, United Kingdom

The reservation will automatically cancel if you don;t provide an appropriate payment. Do nothing and it will cancel itself....usually after 24 hours