Payment error, currency

Torgeir3
Level 1
Oslo, Norway

Payment error, currency

Hello.

 

Before I get through to the site where I put in my card details and pay I get an error with:

This currency is no longer supported.

Tap or click on the currency below and choose another option

 

I've tried to change my payment in every currency available, all from Austrailian dollars to Uruguayan peso, but it just give my the same error every time.

 

Any help?

 

 

19 Replies 19
Abhinay0
Level 1
Flower Mound, TX

same here. I'm getting the same error as well. No way to update the payment method

William838
Level 1
Lansing, MI

I'm facing this issue as well. AirBNB support tried says it is a "known issue" and their solution was to let my reservation request cancel, then try again.  Very frustrating. 

David4028
Level 1
Exeter, United Kingdom

Same here. I am on hold with support right now.

Julie1621
Level 2
Whitwell, United Kingdom

I'm getting the same message - did you get it fixed?

 

Heather718
Level 1
Norwich, United Kingdom

Getting this error too - does anyone have any info on this? 

Molly192
Level 1
Madison, WI

I'm getting this error as well when I try to update my credit card info. Very frustrating!

Michal78
Level 1
Ann Arbor, MI

Im encountering the same thing!!

Alexander687
Level 1
Orange, CA

Just got here ... same thing

Gabbi3
Level 1
Oceanside, CA

I just talked to customer support, and they're aware of this problem and trying to fix it. Their suggestion to me was to just keep trying. 

Raj68
Level 1
Loughton, United Kingdom

Have the same error. Trying to pay for a booking. How can i complete?

 

Julie1621
Level 2
Whitwell, United Kingdom

Help desk are sorting the problem, as of yesterday. I cancelled our booking and rebooked and it worked fine.

Gail273
Level 1
Manchester, United Kingdom

Hi I am getting the same problem but I think the support is closed now...did anyone find a solution?

 

Ben723
Level 1
England, United Kingdom

Still happening.

Alison503
Level 1
Bristol, United Kingdom

I'm glad I found this discussion. I cancelled and re-requested to book as suggested and it worked right away.