Payment from guest taking 4 days

[Sara156]

Hello! 

Typically we receive payment within 24 hours of the guests first night. Why would payment be taking 4 days? The first overnight was April 28 and now it says we won't get payment until May 4. 

[Regina38]

It could be an issue with their credit card and not necessarily an available fund issue. I had a guest that had his credit card hacked and his bank was blocking transactions. Each time he paid(it was a long term reservation) it would take longer because he had to do it manually over th phone with Airbnb. Annoying but it all worked out.

I had one that waited to extend at last minute and ended up not having funds. I had to make him leave. Airbnb paind me for extra days he stayed not the days booked.

[Lizzie]

Hello @Sara156,

Welcome to the Community Center.

In terms of your question, if the dates fall on the weekend or around a bank holiday weekend, it can sometime take your payment method a little longer to process. As there was bank holiday period in some areas around the time you are mentioning this might be the reason for it taking a little longer than expected. 

I hope you receive your payment soon, please do keep us updated it you can.

Thanks,

Lizzie