Refund

[Ann205]

Hello,

What could I do when I have not received the refund for my account? I received the notice from Airbnb team that I would get a full refund for my canceled booking within 5 business days, it was on the 24th April. Now it has been 10 days and the money has not been back.  

Where could I get this problem solved?

Thank you for your help. 

[Linda108]

@Ann205  Try contacting Air BNB.  Here is a link to the contact guide found on this site:

https://community.withairbnb.com/t5/Community-Help/Contact-Airbnb-A-Community-Help-Guide/m-p/16165#M...

Good luck!!