Payment not received

Bernard384
Level 1
San Antonio, TX

Payment not received

The booking for our property - https://www.airbnb.com/manage-your-space/32106400/details - on March 28 by Chris Broussard: The money has not been received into our account.  Also please make sure that our emailm address is bernardjtaylor@satx.rr.com

2 Replies 2
Jeff158
Level 10
Caernarfon, United Kingdom

@Bernard384  you don't get paid until after the guests checkin, click the link for info

https://www.airbnb.ca/help/article/425/when-will-i-get-my-payout

Sandra856
Level 10
Copenhagen, Denmark

@Bernard384 This is a community for mostly hosts and some guests. We are not airbnb and we cannot help you. As Jeff mentions you won't get paid until after the guests check in. When the guest books he/she pays airbnb and they then pay you after check in.

Best, Sandra