Payment

[Adriana-and-Marta0]

I need a help on that matter please.

One of my guests confirmed dates and number of guests and after everything approved he asked if he could bring a third person, which we can have max 3 guests) but we charge a fee per night staying, which he is willing to pay and offer to pay by bank transfer or on the check in day.

I really don't feel like doing outside AirBnb rules, is there a way he can revise his booking and pay extra directly to airbnb?

Thank you for any help,

Marta

[Lawrene0]

Yes, absolutely, @Adriana-and-Marta0. Your guest can modify his reservation by going to "Trips" and following the prompts. Or you can modify it by doing what it says here: https://www.airbnb.ca/help/article/50/can-i-change-a-reservation-as-a-host.

Always best to stay within the Airbnb platform, so good call.

[Adriana-and-Marta0]

Lawrence,

Thank you so much for your advise, I am new to airbnb and learning fast with all different situations, I guess.

Ciao Marta

[Patrick-And-Katja0]

Martha, if the guest doesn't modify the reservation you can do it on your end as well. If you go to the specific res. There should be the option to cancel or change it.  Change the number of guests and the system will ask the guest to accept the changes.  

[Adriana-and-Marta0]

Patrick, Thank you so much for your help as well. All done and good.!!!!!!!

Great! Thanks,

Marta