Payout delayed

Payout delayed

My last two payouts have been delayed, and I am still waiting for one of them. What is this due to and how can I get my money ASAP? 

2 Replies 2
Judy1
Level 5
Toronto, Canada

Hi Ana! 

 

If you payouts are late, you need to contact Airbnb via telephone or Twitter. I have found that reaching out to them via Twitter has the fasest response time. Just mention that it has been well over 24 hours since your guest checked in and you still have not received your payout. Then they will ask you to send them a private message via Twitter with your reservation details. Always remember to not share any of your account details publicly. 

Additionally, I highly recommend checking your payout methods and see if there are any discrepancies. Best of luck! 

 

Warm wishes,

 

Judy 

Hi again! 

 

So I am currently experiencing the same issue, as with hundreds (if not thousands) of hosts around the world. It turns out that Airbnb is having an issue with their payout system. Payouts are being released 48 hours after a guest checks in, instead of the usual 24 hours. It is very frustrating and all they are saying at this time is that a team is working on fixing the problem. 

 

 

More tools to help you meet your goals

Resource Center

Explore guides for hospitality, managing your listing, and growing your business.