It's been a month since I started hosting, and I have never been paid because of what seems like a technical issue. Are there other people having the same problem?
In my case, when I first set up the bank transfer, I received a message saying it got reversed from the bank. I was pretty sure I entered the right information (have been using the same number for years and I had a cheque right in front of me), but I removed it and tried to enter it again. When I go to Payout Preference, enter the address, and go to the next page with a cheque image and hit "Next", it always gives me an error message "Unable to perform action. Please try again through the website or contact support if you need immediate assistence."
I have contacted the Help Centre, but it's been weeks and they haven't got any solution. I have since tried on different computers, different browsers, and mobile app, but never succeeded. The agent said it's probably a technical issue and has been contacting the IT department, but because the department is having so many other issues they haven't got back.
It's so frustrating as I have already hosted 6 guests and still have other ones coming up. I've been doing my part to be a good host, and yet never got paid. Are there other people who had a similar problem and got it solved?
