Payout

[Mike571]

Dear Airbnb,

I hope this email finds you well,

Please help me to check the payment for booking ID ** at listing 2Beds Private House in central ( Tuti Gia Ngu)

The guest 's name is **. They checked in on Aug 2 and checked out on Aug 5.

However, we have not received payout yet.

Please help me to check and let me know if something is wrong with this booking.

I am looking forward to hearing from you soon,

Regards,

Mike 

**[Sensitive information hidden - Community Center Guidelines]

[Emiel1]

@Mike571,

This is not Airbnb itself, but a community of hosts, so we have no access to your details.

However you can find your payout details on the website in section "transaction History".

Please note also: if you are a new host, special rules apply for the first payout:

https://www.airbnb.com/help/article/425/when-will-i-get-my-payout

If you still need to contact Airbnb:

Contact Airbnb - A Community Help Guide [UPDATED]

Hope this helps,

Emiel

[Quincy]

Hi @Mike571!

Welcome to the Community Center. 

I hope that Emiel's reply clarified everything for you. I also want to let you know that I have removed some personal information regarding your guests as this is a public forum. 

Please bear in mind not to share any personal data for your own and your guest's safety. 

Thank you!