Payouts

[Lucille18]

Why has Quick Pay suddenly stopped?  I was getting my payout the same day as the email. Now it’s gone back to 3 working days. 5 days if it’s over a weekend! !

[Ann72]

@Lucille18  Ugh, I've seen this for about a year now.  Why?  Because any company moving large amounts of money around makes money the longer they hold onto it.  They use the floating cash to invest in their operations.  This has probably been going on since Airbnb decided to get ready for an IPO.

[Susan17 · Accepted solution]

It's actually been going on for as long as I can remember, @Ann72! 

@Lucille18 

In your case, the cause of the delay is because your payment processor has changed to either Citibank Ireland Financial Services, or Citibank Eire. 

[Susan17]

@Lucille18 

More details in the thread below.. 

https://community.withairbnb.com/t5/Hosting/Very-slow-payouts/td-p/386055/page/5

[Lucille18]

You’re really helpful  Susan17. Thank you. This has to get rectified. Does Airbnb want to get a bad name for holding on to people’s money?

[Marissa107]

Hi, 

Has anyone know why you can't change payout mode at the moment??

[Sarah3160]

We are having the same problem. We have regularly not had payouts until the guest has actually left. We have been waiting2 days now since our last guest checked out still no money same before. Making for a thoroughly miserable Xmas. Appalling service from Airbnb just fob off and hang onto your money as limping as possible I am truly disgusted that we have no way of doing anything about this.  Perhaps report to the tabloids?

[Vojtech2]

Airbnb has not provided payout since November 6, 2019. I maintain 7 villas with full service. Occupancy 90%.My Airbnb datasheet is completely filled out. They were also aware of this. Airbnb team assured me that I had nothing to do just wait. I contact them every day and it is the same answer always " Please wait and thank you for your patience. Almost two months we host for free  and we totally running out from money .

[Jo595]

I have not been paid for about 8 nights now since late November.I keep getting fobbed off with we are looking into it.Really fed up

[Uttam8]

Even me too

[Charles273]

I just want to request my payout.As I never do all the time I have forgotten what can I do

[Joel815]

Same issue here, payment from 2nd last week of December still not here 6 weeks later.. Customer support seems to brush me off saying they're working on it... Wow!

[Seth138]

I’ve been waiting 4 weeks now for a payout that AirBnB said it was because the guests did not pay part of the stay amount. They say they we are guaranteed payout of the guests pay or not so why not pay us for a service we did for them and try to get their money. Getting brushed off by customer service as well. Anybody have experience with VRBO? 🤷🏻‍♂️

[Wilma27]

I'm Experiencing A VERY DELAYED PAYMENT for the first time too!!!!! ANY NEW BAD NEWS?????