Penality

[Hugo337]

Hi!

I have two problems. The price I want for the rental is 70 minimum. I have two persons who had it for 63 euros. It ain't normal. And I after I cancel you ask for 90 euros???? I strongly disagree whit that penalization.

Jonathan

[Emiel1]

@Hugo337 

You are responsible for setting up the listing properly. Your listing shows indeed Euro 70,- a night. It shows also you offer the "no-refund' cancellation option, which gives guest 10% discount if they opt for this. Which makes it Euro 63,- a night. If you cancel a confirmed reservation you are penalized, it is clearly mentioned in the Help section.

Best regards,

Emiel

[Hugo337]

I'm new on the website. How can I cancel that option? I clearly don't want it.