Possible scam?

[Cj28]

Our second last guest actually planted maggots in one of our beds and now is asking for a refund.

They also had more guests sleeping over than they booked for and they broke the house rule of no parties allowed (with the associated mess of alcohol spills and bottles everywhere.)

My question is : how do i communicate this horrible situation to Airbnb?

[Emiel1]

@Cj28 

You can contact Airbnb in several ways:

Contact Airbnb - Community Guide [Updated]