Pricing Glitch Cancellation

Gretchen73
Level 1
Arlington, VA

Pricing Glitch Cancellation

I received an email yesterday that my reservation had been canceled.  No warning, nothing.  I booked on June 16th, almost 2 months ago!!  I messaged the host and they informed me that Airbnb canceled the reservation, not them, due to a "pricing glitch".  What?!  How is that my fault?  Now, I need to find a new place for 8 girls.  I understand a pricing glitch, but that probably should've been caught 2 months ago when I booked and paid for the reservation!  Now, we are three weeks until our trip, with no place. 

1 Reply 1
Emiel1
Level 10
Leeuwarden, The Netherlands

@Gretchen73 

If Airbnb cancelled your reservation. then they should also give you an explanation and/or help you to find another accommodation. So maybe contact them and ask for it: Contact Airbnb - Community Guide [Updated] 

 

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