Pricing error

[Max55]

Hello community!

I have listed my space for $50/night. I just received a request that shows the price as $12/night. Why is there a discrepancy between the price I have listed and the price my guest can see? How can I fix it?

Thanks in advance,

Max

[Ange2]

@Max55  Check your listing under smart pricing you might have it turned on without a set minimum.

[Linda108]

Hi @Max55  I looked at your calendar for the next couple of months and see a consistent price.  I would suggest you message Air BNB via Twitter and ask about the discrepancy.  You should get a quick response.

[Audrey50]

I am having the same problem! I have called Airbnb several times, and they have admitted there is a glitch. My listing shows up as several hundred dollars per month under what I have listed it for, AND my calendar is also not correct when you view my listing. I just got an email saying my hosting account is suspended because I am declining the many requests that I'm getting due to a ridiculously low and incorrect price. Airbnb told me I have to delete my listing and repost it, but I'll lose all my positive reviews! They are NO HELP whatsover.  

[David331]

Today mine did the same thing. My listing got booked at $10 for Sept 12-13 and I never would have done that. Basically every other day of the year is its regular price. One day somehow magically reflected as a different cost and i get guest booking for that day??? Odd.

[Jan108]

I have just started receiving my payout £1 less than my published rates.  How do I contact Airbnb to complain about this.  This is my second full year with them and its the first time its happened.

[Susan141]

I've noticed this on my last two bookings - didnt take much notice as it's only £1 but the pounds add up and my calendar definitely sayd £30 not £29 !!  Dont know who to ask about this - anyone know? 

[Sarah345]

Me too! £30 not £29, and it definitely says £30. Should we enquire via Twitter?

[Jane154]

I agree.  My advertised price has been lowered without consultation.  Am not happy. Hence, have to decline guests who naturally apply when the price is ridiculous.  

[Linda108]

What did you find out about the pricing problem, @Max55?

[Patricia295]

My price is $120 per night (NZ) but now I have 2 potential bookings that show only $79 per night!!????

[Linda108]

@Patricia295  When I look at your calendar from the US, whick shows your rate in US dollars, I see $90US which I converted to $123NZD.  Are you sure you are seeing the bookings in NZD?  I would suggest you send a message via Twitter to Air BNB and ask for a quick look at the reservations and an explanation of the rate.

[Patricia295]

Good morning, yes your right a pricing error has occured which I will try to rectify today. As a first time user of the site I ran into a lot of difficulties which will stand me in good stead for next time!!

[Karla24]

For some unknown reason the pricing settings show $110 a night every two weeks. I didn't set that and although I delete and enter the correct amount it keeps going back to $110!!

[Karla24]

For some unknown reason my pricing settings show $110 a night every two weeks. I didn't set that and although I delete and enter the correct amount (84) it keeps going back to $110!!