Private guest feedback disappears

[Sharon67]

When a person leaves a review, there is both public and private feedback.  Today I mistakenly deleted the message in my Dashboard that my guest had left a review before reading his private feedback.  Now I only see the public feedback.  How can we see private feedback if we delete the notification in Dashboard?  I value this feedback because it often contains valuable suggestions from which I can improve as a host.

[Orchid-安-0]

Hi Sharon, check your email if your notisfication set up as the email notisfication is on.

I have my own problem: in the private feedback, my guests always leave those best worlds in there, but not publicly, when I asked them why, they'd just say: oh, i don't know what is it about. lol. Orchid

[Rhonda0]

Aloha,

If you log on to your airbnb account, go to your reviews drop down, you will see the personal comments listed there.

Hope this helps.

[Sharon67]

OK, so I think the guest must not have left private feedback because it's not in the email notification from airbnb, but when I look at another email from airbnb saying a prior guest left me a review, I can see that private feedback.