Problem adding payment method

[Gabriel150]

Hi everyone,

I'm trying to add a payment method but I keep getting the following error message:

Please correct the following:

•  Credit card number

I've tried it a few times with more than one credit card and I double checked the numbers on each attempt. Does anyone know how I can solve this?

Thanks

[Vagner1]

Me too...

They (airbnb) said to contact the bank.

But there is nothing wrong with my cards!

The site displays the error: 

Please correct the following:

• Credit Card Number

[Rodrigo140]

Same thing. I have a Nubank - MasterCard and it keeps receiving this error. Last week I used the same card to pay on AirBnb.

[Žarko2]

I have exactly the same problem. I'm trying to add my nubank mastercard and I keep getting

Please correct the following:

•  Credit card number

Anyone knows how to solve it? Is this a general problem with cards in Brazil or it happens with some accounts only?

[Peter509]

I have the exact same problem. I've tried so far an American Express, a Visa and a Master Card, all 3 international ones.
Was I the only one to notice that we are all Brazilians?

Maybe it has something to do with the fact we are Brazilians...

[Gabriel150]

Apparently, this is due to a limit of US$3000 that can be charged to a Brazilian bank account. At the bottom of the billing page, you should see a note saying just that. I don't know why that is, but it's there.

I called Airbnb and they helped me solve this right after I posted this message, so I don't remember exactly how we did it. Sorry about that.

But, as I recall, the solution was to change the billing country and choose PayPal as the payment method. I think that was it. Hope this is accurate and that it works for you all as well!

Thanks for the responses.