Problem

Hugo143
Level 1
New York, United States

Problem

I recently set my calendar for 2 week availability by blocking all the days in the month for which I could not offer availability. One of my guests made a reservation for 1 of the weeks available and somehow that caused the calendar to open all the remaining days that I had blocked causing another guest to pick some of the days that were previously blocked. I beleive that it may be the result of a software glitch that should be addressed because it has the potential of causing  a lot of confusion and conflict.

3 Replies 3
Jeff158
Level 10
Caernarfon, United Kingdom

Hi @Hugo143

Welcome to the joy's of airbnb's magic calander that opens dates at random, only happened a couple of times to me but we have lots of posts on the forum about it.

Watch out for the bugs, we have lots of them.

I notice you cancelled a booking, If its the bug that caused you to cancel, call CS and get them to remove the penalty.

Quincy
Community Manager
Community Manager
London, United Kingdom

Hello @Hugo143,

Welcome to the Community Center.

I'm really sorry to hear about this! I was wondering if you've contacted Airbnb in the end? 

Please let me know. 

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Please follow the Community Guidelines // Volg de communityrichtlijnen

Hugo143
Level 1
New York, United States

Thank you Quincy for the link to tips and tutorials. I'll get to it asap