Problema con tarjeta de crédito

[Vanesa15]

Buenas tardes:

Un cliente que va a venir este verano a mi apartamento me comenta que ha realizado un primer pago para venir a mi apartamento y que le quedaría un segundo pago por realizar pero la tarjeta que en un primer momento registró ya no la tiene operativa. ¿Me podría alguien indicar que debe hacer el cliente para cambiar el método de pago? Muchas gracias por su ayuda,

vanesa 

[Emiel1]

Google translates:

A client who is coming to my apartment this summer tells me that he has made a first payment to come to my apartment and that he would have a second payment to be made, but the card that he registered at first did not have it. Could someone tell me what the client should do to change the payment method? Thank you very much for your help

@Vanesa15  ,

The guest can change the payment method, see :

https://www.airbnb.com/help/article/823/how-do-i-edit-or-remove-a-payment-method

But to be sure everything will work out well with second payment for this reservation, the guest better contact Airbnb:

Contact Airbnb - Community Guide [Updated]

Please note there is also a community for Spanish language

Best regards,

Emiel