Problems with guest bringing additional people

Maud71 · ‎04-01-2019

My guest has visited another town. The problem is in his absence he has left his brother and his family as well as their maid at my house. The brother, family and maid are not my guests. What must I do now

Regards

Maud

Ricardo85 · ‎04-01-2019

@Maud71

Airbnb Terms of Service item 8.3.3

Ricardo

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Sarah977 · ‎04-01-2019

@Maud71 You need to contact Airbnb ASAP to report this and ask them to deal with getting these unregistered and unpaid-for people out of your place.

Linda108 · ‎04-01-2019

@Sarah977 is right in that you need to contact Air BNB and get help for dealing with this issue. Here is a link to a guide for contacting Air BNB. Good luck

https://community.withairbnb.com/t5/Help/Contact-Airbnb-A-Community-Help-Guide/m-p/16165#M728