I attempted to make a reservation this morning (my first) and the site advised me I needed to complete the verification process. I have made numerous attempts to do so and nothing has happened, I still get that same notification. I do not use facebook, gmail, or linkdin, so I did a verification video, I took a picture with my webcam, I downloaded a photo of my drivers license from my computer to the sight and still I get the dreaded "complete id verification". I got nothing! I have tried numerous help topics and they are all worthless, and in one case they give you a procedure that involves clicking on profile, clicking on verify id, clicking on add verification documents or something to that effect, and that third tab doesn't even appear anywhere on the site!
I have spent hours on this, stared at the screen until its blurry, and I have no idea how to complete what they are asking for.
Any suggestions?
