A person in a recent party of guests injured herself on my property. I would like to start a PL claim. The help centre, calls and emails, are beyond useless. They have no idea what a PL claim even is.
I get a lot of 'sorry this happened'. Frankly I am emotionally fine I just want to do the **bleep** admin.
This page appears on the Airbnb site but when you click on the 'contact us' it takes you through to the standard contact us page...
Does anyone know how to deal with this. Or ideally someone who I can email or phone at Airbnb who is in this department and not some underpaid person who has no idea.
it is written:
so when you contact them just ask for " third party claims administrator" maybe CS reps will know who he is