Question on cancellation policy

[Pam231]

I am brand new as a host.  To better understand this situation, please explain what a cancellation penalty is and how much is it for.  Thank you.

*[Post moved to make new topic – title updated]

[Miloud0]

Salute @Pam0, 

if it is possible, you could see these Airbnb articles : 

 https://www.airbnb.com/help/article/149/what-is-the-airbnb-cancellation-policy  

https://www.airbnb.com/home/cancellation_policies 

I hope, they can help you. 

Thanks, 

Miloud

[Lizzie]

Hello @Pam231,

Great to meet you and welcome to the Community Center.

It's great to see you have asked a question regarding this. I just wanted to check if you have seen @Miloud0's reply here and if the links helped to provide you a little more information. 

Also, to make it easier to find your post, I hope you don't mind, I've moved your post to the Help board. 

I hope to speak with you more and happy hosting.

Lizzie

[Norah-Bird0]

We find that it is almost impossible to attract a long-term booking if someone cancels after the Spring and certainly after August.  Therefore we have a non-refundable deposit that we negotiate with our Guests to refund a portion of it if we re-book their time period.  We employ a discount on their booking period and endeavour to lower the price in order to get the property re-booked.  The closer in the booking the higher the discount that is withdrawn so that the Guest in fact, could owe an additional fee beyond the 50% Reservation Deposit.  AirBnB does not allow for such a strict refund policy.  Does anyone else find this a problem?