I am now already in a +10 day discussion with Airbnb on an i...
Latest reply
I am now already in a +10 day discussion with Airbnb on an issue of blocked days that are being switched to 'active' in the c...
Latest reply
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I am brand new as a host. To better understand this situation, please explain what a cancellation penalty is and how much is it for. Thank you.
*[Post moved to make new topic – title updated]
Salute @Pam0,
if it is possible, you could see these Airbnb articles :
https://www.airbnb.com/help/article/149/what-is-the-airbnb-cancellation-policy
https://www.airbnb.com/home/cancellation_policies
I hope, they can help you.
Thanks,
Miloud
Hello @Pam231,
Great to meet you and welcome to the Community Center.
It's great to see you have asked a question regarding this. I just wanted to check if you have seen @Miloud0's reply here and if the links helped to provide you a little more information.
Also, to make it easier to find your post, I hope you don't mind, I've moved your post to the Help board.
I hope to speak with you more and happy hosting.
Lizzie
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Thank you for the last 7 years, find out more in my Personal Update.
Looking to contact our Support Team, for details...take a look at the Community Help Guides.
We find that it is almost impossible to attract a long-term booking if someone cancels after the Spring and certainly after August. Therefore we have a non-refundable deposit that we negotiate with our Guests to refund a portion of it if we re-book their time period. We employ a discount on their booking period and endeavour to lower the price in order to get the property re-booked. The closer in the booking the higher the discount that is withdrawn so that the Guest in fact, could owe an additional fee beyond the 50% Reservation Deposit. AirBnB does not allow for such a strict refund policy. Does anyone else find this a problem?