Question

Natalia447
Level 1
Bogotá, Colombia

Question

Good afternoon 

 

I would like to ask you I have a guest asking, if they can pay at the moment of arrival or the date before of booking 

 

thank you. 

2 Replies 2
Emiel1
Level 10
Leeuwarden, The Netherlands

@Natalia447 

The guest has to pay to Airbnb at time of booking (within max. 24 hours) .

Daniel1598
Level 10
Fairfax, VA

@Natalia447 Policies are in place for a reason. I would not negotiate in this manner. I have made exceptions to payment activity after a guest has checked-in because of legitimate reasons (after we had built a trusted relationship). It's great to offer flexibility when you can, but I think you should steer clear of this type of request.