REINSTATE BOOKING HELP

[Alfonso92]

Hi airbnb team,

I have cancelled my reservation in Madrid by mistrake. how can I reisntate the booking? it says a refund will be process but I dont want to cancel the booking and it doesn't give me the option to go back.

I have emailed the host to explain the situation but I assume he doesn't know either how to reisntate the hotel

thanks

[Emiel1]

Hello @Alfonso92 ,

I would suggest to contact Airbnb. UK phone number is in here:

Contact Airbnb - A Community Help Guide [UPDATED]