ROBERY WARNING!!! CHANGE ON PAYMENT METHOD WITHOUT CONSENT BY AIRBNB

[María-and-Oscar0]

Hello, 

We are experieng a robery from Airbnb due to an unauthorized change on our payment method. The site changed it internally from bank transfer to Payoneer without our consent. We don't even know what's Payoneer and we have been trying to receive an answer from airbnb by calling them but there is no answer at all, it has been more than 48hours and nobody is giving us any answer.

We need IMMEDIATE HELP because we are loosing lots of money.

Thanks,

[Emiel1 · Accepted solution]

@María-and-Oscar0 

It seems to me your account is hacked and the hacker changed payout details (and maybe more..).

Besides reporting it to Airbnb you should change the password asap and check al personal details.

https://www.airbnb.com/help/article/501/how-can-i-keep-my-account-secure