Is there a way to see WHY a booking comes in as a request vs just being instantly booked? We have instant book enabled and almost all of our bookings are just confirmed straight away, but occasionally we get a request. I would like to know why the guest couldn't instantly book it? For instance, if it's due to our setting of not being safe for kids under 2, I want to talk to the guest first about the fireplace and potential dangers, etc. If it's because the guest doesn't meet a requirement, I want to balance the risk out against the nightly rate and see if it's worth it. If it's because it's a close-in booking (given my settings), or blocked off dates, I want to know that that is the only reason and not a problem with the guest's profile, etc.
This seems basic, am I missing something? Is there no way for us to know why the guests weren't instantly booked?
Thanks in advance,
Chris
