Help

I have approved a guest at very short notice as she needed help. I am away and my neighbour is letting her in. The room isn't ready which I explained but she still agreed to the room. I want to drop the price which I feel is fair but I can't seem to do a ... Latest reply by Ylang0

Hi I was wondering if it s part of the policy that a guest cleans the house so it is the same condition as when he arrived.Thanks! Latest reply by Amaris0

Im a HOST and I am unable to find a way to contact AIRBNB for a problem with a booking. Is there a way to conatc them?? A phone number? an email?? I looked everywhere on the website but they dont seam to publicise any mean to contact the support? Thank ... Latest reply by Lise14

We do not have instant booking, because we live in the same place with our guests, and we want to make sure we reviewed the guest's profile first before accepting them into our shared home.This has happened twice already, and we had less than favorable ex... Latest reply by Candi0

HiI have a guest who as of tomorrow will have stayed for 33 nights. I have been paid under the total figure and owed a sum of money to provide the full balance. When will I arrive receive the remaining balance?Also, why isn`t there a contact page for airb... Latest reply by Ronnie2

Hi everybody, We are new in Airbnb and I have a doubt about a new guest.A new guest booked our place and the review from the last host is not so good about them.Last year , they left a house in not nice conditions. What can I do to ensure that they leav... Latest reply by Gerry-And-Rashid0

Hello, I charge £25 er night, airbnb take £1, leaving me with £24. I have the instant booking system in place, which my guest used. I went to check the details and noticed he'd only been charged £24 and with the service fee this leaves me with £23. My cal...

A person starting asking questions (which I was answering) before making a booking so I could not accept the booking yet. He did not reply until the next day and then I got a message from airbnb to say that I did not respond in time!! I could not accept ... Latest reply by Ralf5

The booking system won't allow me to use the same listing for multiple people to book. Once one booking is taken then the calendar marks it off as being unavailable and the listing is not available for other people to book and use the tent.My desirable re... Latest reply by Jan62

I just declined a request because I simply had a gut feeling that something wasn't right. The request started off with info on a sick child and asked for help. Verifications only included email, phone number and facebook friend count. Was this a wise d... Latest reply by Andrée2