Redaction

[David349]

A review of our house was improperly redacted.  The redacted information did not identify anyone or anything.  With the redaction the review doesn't sound as positive.  What can a host do to correct the redaction?

[Mike77]

Can you write a reply that makes more sense?

Mike

[David349]

The review our guest left was censored (redacted) by Airbnb.  Normally they censor things like names and locations, for privacy reasons.  But the censored information did not reveal anything private, and with the censored words gone the review does not sound as positive.  I'd like to have the original review posted.  How do I get Airbnb to look at the review to judge whether the information should have been censored?

[Mike77]

Probably very low priority for AirBnb to change what they have already done.  If you really think it is important enough, just write a reply that puts the words back into the censored comments.  In the comment just explain what you are doing and then do it.

Mike

[Gretchen0]

I would think that if the guests gave you an all star rating, the odd review wouldn't make that much difference. Sometimes guests writing skills are that wonderful, anyway.