Refund For a guest

Young25
Level 1
Bakersfield, CA

Refund For a guest

A guest ( long term ) want to cancel a reservation and ask a full refund. 

2 Replies 2
Letti0
Level 10
Atascosa, TX

@Young25  It's up to you whether or not you refund them. As per the long term policy the first 30 days rental is non-refundable and they knew this when they booked. I would say no unless I can rebook the nights. Also any message you get about canceling do not accept, DECLINE or the cancellation will be on you not the guest and they will get a full refund. 

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