Refund

Ray97
Level 1
West Virginia, United States

Refund

We had a lady book with us for around 90 days.  She checked in on 9/29/17 and paid for 30 days.  She moved out unexpectantly yesterday meaning that she only stayed 20 days.  So now AirBNB is refunding her all but $100 +/- of the amount she paid.  How can that be?  

1 Reply 1
Gerry-And-Rashid0
Level 10
London, United Kingdom

@Ray97

 

Ask AirBnB - there may be extenuating ciircumstances involved.

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