Refunding a guest

[Quinn2]

Does anybody know how I can refund a guest if he already checked in and out and did not like his stay?

[Mark-And-Alice0]

I would also like to know the answer to this ...it is just a slightly different situation. The internet was down whilst guests were staying and they are from overseas so I am unable to transfer money straight into their account. I would like to refund them a small portion to make up for the lack of Wifi.

Alice

[Alexis24]

Go to the resolution center you can do a full or partial refund from there.