Refunding

[Nelly52]

Good evening, i really need your help.. My host confirmed our reservation but a day before our arrival she message me that she can't accommodate us because they will use the unit. Until now she didn't refund or return my payment and i can't contact the host anymore. I already report it to Airbnb but I'm patiently waiting for their updates. It's been a month after the reservation and it already billed on my creditcard. It so painful to think that I'm paying for nothing.

I'm hoping for a favorable action.

Thank you and Godbless!

[Farah1]

@Nelly52 did she ever cancel the reservation?

[Stavros14]

i have same issue and need your help i got charged 206eur which i dont know for which booking .

so can someone help me if i give you the reference number ? can you guide me to see for what i am charged.

i believe is a fraud

thanks

[Farah1]

@Stavros14 check the reservations list on your airbnb account to see if there is a reservation linked to the reference #