Refunds to guests

[Sue758]

I was recently away and let guests do a self check in, as I have 3 cats my neighbour was going to check all was okay. My guests arrived 2hoirs before check in , so my neighbour had not been to check as he wanted to leave it nearer to check in time.

i then got a phone call to say my cat had been sick in the conservatory and sick or poo was in the back bedroom. Bearing in mind they have no reason to be in the back bedroom. 

Anyway I have since found out that it was a tablespoon sized of dried cat food that was on the floor in the conservatory but did not find. poo.

As a good Will gesture I gav3 a full frerfund to keep them happy.

But now after fing out how much it was I feel cheated by m6 guests. 😡😡