@Chris12401 I could not see a listing on your profile so I do not know where you are located. In so many places, there are now restrictions for STR stays and how long that will go on is anyone's guess. Also, is there any way you can get some proof of this worker's status? Perhaps if you contact your upcoming guests, you can explain the situation as you have explained it here. Some might be willing to cancel and the loss is limited to the Air BNB fee if you allow the total refund. Some might wait until the situation is confirmed and Air BNB would be able to refund the fees as well. This situation changes daily so it is difficult to predict. You are doing the right thing to support a key worker.