Reservation Glich

[Chorthip0]

Hello fellow Hosts.

I was contacted today by a potential customer stating that he had made a reservation with us, and had paid his money to  AIRBNB....but this reservation did connect with us as hosts. In the end he contacted AIRBNB and got a refund. His reservation then showed up in our system as Cancelled.

Is any one else having the same problem today?

Best regards

[Linda108]

@Chorthip0  Perhaps the guest changed their minds and Air BNB accepted their cancellation and refunded them.  This would not be a system problem as it happens all the time.