Reservation change - customer not able to update

[Tracey162]

Hi my guest wants to change her dates but is unable to connect to airbnb due to software updates on her phone.  I have sent her the reservation change.  Please can you help? 

RESERVATION CODE: HMACXCC5SX

[Emiel1]

@Tracey162 

This is not Airbnb, but a community of hosts. The guest has 24 hours to accept the change, maybe she can try to use another device, like a laptop ? Otherwise she can contact Airbnb:

Contact Airbnb - Community Guide [Updated]

Hope this helps,

Emiel