Reservation

Ly23
Level 1
Hồ Chí Minh, Vietnam

Reservation

Hi Airbnb,

I have just received the reservation with code number: **** and I can’t understand why this guest can book my listing although I blocked it on April 27th. Could you please help me to check whether is it from system faulty? Thank you and look forward to receive your response asap 

 

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2 Replies 2

@Ly23 this is a community forum for Airbnb hosts & guests. It is not Airbnb customer service. You will need to contact Airbnb customer service via phone, message or twitter to get it resolved.

 

And there are other conversations on the forum about a known bug that lets guests book blocked dates, so Airbnb should cancel it for you without penalty.

Ly23
Level 1
Hồ Chí Minh, Vietnam

So sorry for this message. I sent it to wrong place in hurry situation. Pls don’t mind about it

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