Help

I had a guest, his 2nd visit, we had a major ice storm and he insisted on leaving during the storm at 7 am. Slide backwards and hit my car and a friend's car. Damage to both, one $500 the other $3,200. I completely trusted him and we all agreed not to ... Latest reply by Sarah977

My recent guest has broken a bedside reading lamp. It is one of a matched pair.I will not be able to replace just one of them so a new pair has to be purchased.How do you feel about the guest paying for the new pair of lamps?Do you feel it is fair for the... Latest reply by Sarah977

I have mistakenly listed the same property twice with different settings . Please help me to keep one and remove the other . I am using an iPhone. Please help me todelete the unwanted one in Airbnb Latest reply by Pasadi0

Can anyone tell me how to edit or remove a public response after a booking? It is my own (Host) response I made an error in. Latest reply by Cor3

I was booking a reservation in New York City and found a great listing which was perfect for my family’s needs. I contacted the host and he did something that was unusual but hard to flag at the time for me. He declined my dates at first but then resent ... Latest reply by Ricardo85

Airbnb is not refunding my wife who specifically booked a back house for her and our young son because she felt safe after hearing the host had a quiet policy after 10 pm because of young children in the main house. She arrived to find the main house und... Latest reply by Frank261

IF THE CUSTOMER SATY OUT OF THE DAYS THEY STAY , WE CAN NOT LET THEM OUT LEGALLY ?

[deleted]

Olá, Coloquei a minha forma de pagamento como transferencia bancária e o airbnb não reconhece. Ele fica pendente e logo após diz que deu um erro. Como solucionar? Obrigado. Latest reply by Ricardo85

Since about Nov 1, I have not been receiving The reminders which are sent 7 and 3 days before my guests arrive. i receive all other communications from Airbnb. Airbnb agents I spoke to say their record shows that reminders were sent on various dates in No... Latest reply by Linda108