Help

I have the moderate cancellation policy and a guest who is due to check in tomorrow asked me last night for a refund as they can’t make it. What do I do? It is peak holiday season here at the moment and the booking was made 2 months ago. Latest reply by Helen3

I think this is one of the most significant options to have for anyone looking to travel and is trying to get funds together. If you are a salaried employee, this provides a breathing room. However I have noticed that it doesn't allow you to clear your r...

Hey guys, First time here and I want to share some thoughts on my recent experience on damages and security deposits, as a guest. I know many of you have similar issues, but probably on the other side. But the logic applies to both sides, I believe. I b... Latest reply by Kanani2

I have an option at a long term stay. What do you suggest in terms of pricing. How much discount is appropriate? Latest reply by Jessica-and-Henry0

I had an inqury with a client + 5 guest and noticed the pricing did not account for added guests. So i then adjusted and then the price was even lower.. Please help!

I'd appreciate hearing the views of other hosts about a situation, and whether you feel I am justified in asking for more money from the guests. Over Christmas, while I was out of town for two weeks, I had a single booking for 5 days. This is the first ti... Latest reply by Sarah977

Hi everyone.I have a ridiculous problem with AirBNB support and I'm slowly losing my mind over this. Here's what happened.About 10 days ago, I was looking through my transactions and comparing them with my property owner's bank statement and we realized t... Latest reply by Aleksandra103

Hello, We are a PMS and trying to access Airbnb API to integrate with our software, however we receive an error. Has someone else gotten that Error and any ideas of how to fix it? There is a question "How many listings do you have on your platform?" but ... Latest reply by Felipe-George0

Recently a guest brought a dog (unbeknownst to us) and it pee'd EVERYWHERE, marking it's new territory. We have our basic cleaning fee but we need to steam clean the carpets now. We don't want to hire a professional company and would rather do it ourselve... Latest reply by Jake-and-Andrea0

Hi guys, I'm fairly new to the community so I'd need advice on how to leave review for my guests. My guests are very young (19) and it's their first time using Airbnb so I assume they had zero knowledge on general ettiques and common sense on staying at o... Latest reply by TracieandJason0