Help

Hi, why my payment is not processed by airbnb since december 15th? My loft has been fully booked ever since Latest reply by Ricardo85

How can I charge guests for a late check out requested a day before they leave? Latest reply by Ricardo85

Hi, I have a case were the current booking does not appear on my listing calendar (I am the listing admin).My cohost contacted me to let me know he has received a payment from AirBnb for that booking.I am a bit at loss and worried as this is a pretty ser... Latest reply by Richard553

Hello! I've had nothing but good experiences with Airbnb in the past; however just had a very bad experience. It's Christmas Eve here (Indonesia) and we had plans to rent out a nice place with friends. We booked, received confirmation, payed, and contac... Latest reply by Tj15

Hi All My guests was on trouble when booking through airbnb. I don't know how to do.The guests did fill full information to finish their reservation but it's really difficult in the last step " confirm and pay". Airbnb didn't accept and say their that " a... Latest reply by Helen3

this is the first time I’ve experienced this in over 2 years of being a super host, and would love to hear how you might suggest I handle this: guest books to stay from 16.12-15.01.19 - we negotiated a better rate since she is travelling with one child a... Latest reply by Cor3

I have Pre-approved a guest who wanted to book for 6 days and asked to add more guests.I send her a Special offer.Then suddenly I get an Instant booking for 3 days in the middle of these 6 days. It all happened very fast. So I cancelled immediately, and o... Latest reply by Cor3

Hello helloThe following happened to me: I had to cancel a reservation for an overnight stay on December 5th, which I did on December 3rd. I was shown the amount of the refund (the total minus a fee of 6.85 euros), a text entry form to send a message to t... Latest reply by Cor3

HI I have a question regarding payments and when you should see pending payments. I have one cancelled booking for Christmas week for which we did not choose to refund the guests as they cancelled at short notice, and then a live booking for New Year week... Latest reply by Cor3

HelloI had to cancel a booking because of a leak i the gas supplywhat do I have to do to keep superhost status ?next step ? Latest reply by Cor3