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Response Rate

‎13-05-2019 02:24 AM
Jessica1299
Level 1
Chicago, IL
‎13-05-2019 02:24 AM

Response Rate

New to Airbnb....I'm struggling with the response rate, we get back to all our clients and we booked 2 guests during the times when nearly all our queries were so there dates were not available.  But its still telling me i have 60% response rate.  If the dates are not available do I still need to go in and decline all the queries?

‎13-05-2019 02:24 AM
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‎13-05-2019 03:16 AM
Lisa1831
Level 5
New York, NY
‎13-05-2019 03:16 AM

@Jessica1299 

Yes you have to decline the request.

 

View the link below for more information on how the response rate is calculated and how to improve it.

https://www.airbnb.com/help/article/430/what-is-response-rate-and-how-is-it-calculated

 

‎13-05-2019 03:16 AM
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‎13-05-2019 03:36 AM
Jessica1299
Level 1
Chicago, IL
‎13-05-2019 03:36 AM

Thank you!!! That was very helpful! 

‎13-05-2019 03:36 AM
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‎13-05-2019 03:49 AM
Lisa1831
Level 5
New York, NY
In response to Jessica1299
‎13-05-2019 03:49 AM

@Jessica1299 

You are very welcome.

 

‎13-05-2019 03:49 AM
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