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Re: Case ID *** I had a guest that checked out on Friday morning May 20. He damaged the storm door. He sent me an e-mail that it happened. I had my maintenance guy check on things and make temporary repairs. We've ordered a replacement door. I had t... Latest reply by Stuart137

Is it possible to start booking a place to stay for 2020 Olympics in Japan? Latest reply by Letti0

How do I receive a copy of my payout summary for 2016? Latest reply by Steve143

I'm puzzled as to why I cannot see my listing in search results when I search for it. I have even tried to find it using the property name and also the street address and it says no results. Bookings started reasonably well but I've had nothing via airb... Latest reply by Melissa637

I had guests booked 31st August to 5th September,they booked knowing that my cottage was pet friendly,the cottage is always cleaned and my reviews are very good.The guests arrived later than arranged and at 5.20pm 'phoned to say that there was evidence o... Latest reply by Helen3

Few questions - please....? I have 2 properties on Airbnb. The first has been a great success, a 'romantic, quirky, 1 bed' property - ideal for couples. I have a higher w/e rate (Friday/Saturday nights) as these are the most popular nights.Occasionally I... Latest reply by Steve143

I am now hosting and want to recieve payment to a bank account that has no0t been set up or needs changed. Latest reply by Jelena19

I HAVE ONE OF MY OLD GUESTS WHO SEND ME A REQUEST TO STAY WITH US TONIGHT. WHEN I GO IN THE AIRBNB SITE AND CLICK ON THE PRE-APPROVE OR DECLINE REQUEST BUTTON I CAN NOT SEE HIS ENQUIRY NOWHERE TO RESPOND, NOT IN MESSAGES, NOWHERE? Latest reply by Steve143

If you do not pre approve or decline in 24 hours does it go against your hosting status? Yesterday I had an inquiry from China. I think the guy was really confused because he said he wanted to stay in my place and wanted to know how far it was from the ... Latest reply by Leah21

both my co-hosts have this "Network error" problem on iphone 5, they cannot get messages.they have restarted their phones and set data on for airbnbit is frustrating as we are busy and i'm overseasplease helpthanks Latest reply by Bronwyn36