Saving and editing saved messages for future use

[Samantha45]

Because I haven't yet learned how to attach a pdf with directions, rules etc to send to confirmed guests, I saved a message containing those details and now I want to edit it but can't find it.

If I want to use it, that's fine because I just click the "Use a saved message" button, but I can't locate it - grrr, and I can't remember how I saved it in the first place. 

I have diligently searched fora and entered all sorts of variations of "saved messages" into the search box but without any luck. Can someone please help!

Many thanks

Samantha

Amesbury UK

[Victoria57]

@Samantha45, if you go (on a pc/laptop) to the message history with any guest and click on Use a Saved Message there is a link at the bottom left of the window that opens to edit saved messages:

To send confirmed guest a PDF go into the nmessage history with the guest and you will see on the left (on a pc/laptop anyway) an email address. Copy that into the "To" field of your normal email program and attach a PDF as you would for any other email.

[Sixto2]

How does one "create" a saved message?  I can see where i says edit, but i can't seem to find where one creates a message to save.

[Samantha45]

Found it!

Go to any message and click on "Use a saved message". Scroll down to where it says "Save a new message" and take it from there. It's a bit clumsy  AirBNB could make it more intuitive!

Good luck 🙂

Samantha

[Samantha45]

And only then did I notice the reply with the screenshot above - d'oh me!