Sending an offer once current request is expired/declined.

[Oma-and-Susy0]

Hello,

I have a booking offer that have expired for my guest, and now I can't send a special offer for them to stay 13 nights. Can you please help me to send the current enquiry for accomodation from Corrine for my home [personal information hidden]?

She wants to stay from 8th - 20th Jan, I have tried changing the calendar, But I still can't accept the offer or send a special offer...

Please help.

I am in Mexico until end of January, and my phone is not working here - only whats app with my australian number [personal information hidden] or via email

Please advise..

Thank you

[Alice-and-Jeff0]

You cannot initiate a reservation.  If the guest has inquired for a specific set of dates, you can send a special offer.  If you have an email exchange with this potential guest, you should, from the email exchange in the left hand alley, find the option to "send a special offer".  

This community forum is only manned by Airbnb hosts, not anyone from Airbnb.  

[Penny52]

I have a similar issue.  

I have blocked calendar : reservation request expired.  I followed advice to try to send a Special Offer - I can't do this - the system won't allow it.  

How do I contact Airbnb central?  Their system is blocking my reservations.  Frustrating.