I am currently having a horrific experience with Airbnb. I ...
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I am currently having a horrific experience with Airbnb. I had a PAST reservation cancelled. The guest have already stayed. ...
Latest reply
Hello. I know the service fee varies according to price and duration. My beef is that the new guest cost preview for the exact same price and dates shows a lower service fee than what the guest actually is shown on the booking request. This annoying form me because I priced our suite to be slightly lower than comparable places nearby but the service fee is actually 25% higher making price planning difficult.
The Service Fee is subject to VAT (depending on residence of the guest) .
When on "split-fee", service fee for long term stay (28 days and longer) is significant lower.
When i simulate some bookings on your listing, it charges me approx. 17% fee (incl 21% VAT)
(As your max. stay is 21 nights, i could not see the lower service fee).
@Emiel1 . Thanks for the response! This guest is also from the Netherlands. I did check before posting that there is no VAT added for this country. Their booking is for 1 week. I can’t find an explanation in the community for 25% higher service fee charged.