Hi I am new and very frustrated at how difficult it is to set specific pricing.
My pricing is higher than the smart price but doesnt move up or down to follow a trend set by smart price changes. I cant alter a single price and it has not taken my weekend price.
I would like to set my prices but I cant and I dont want my calendar to be fixed at a base price for all the time as seasonal events are not adjusted for. I also dont want the offer discount to run every month.
I am sure there are solutions but I am finding the help option not much help as when I follow it it simply doesnt work.
Is there a chat section to get direct help please as the 24/7 help for which clients pay is not available to us it seems...or I just havent found it yet. I really want this to work so I will be so grateful for the help I can have to resolve these issues.
I have already got 2 bookings and only went live yesterday so the price settings are not putting people off. I have a special location and dont want to lose the right pricing flows.
Thank you for your help.
Julia