I am now already in a +10 day discussion with Airbnb on an i...
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I am now already in a +10 day discussion with Airbnb on an issue of blocked days that are being switched to 'active' in the c...
Latest reply
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I have stated that we have a shared bathroom 4 times in the listing and yet people are still shocked and complain everytime that they didn't know they had to share? I am not sure what I am doing wrong, it's a little frustrating to get these negative reviews when I have clearly stated exactly what you will be receiving in my home. Thoguhts anyone?
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I put that in my description too but have not had those results. There should be a way to counter reviews based on something openly stated.
I do so much to accomodate my guests and feel rally crummy when a review comes in with critism.
As a guest, I have booked a shared bathroom space and the host messaged me on confirmation making sure I understood it was shared, and that it was ok by me.
No probs.
One of my house rules states 'you know the bathroom is shared'. Therefore it will appear on their booking confirmation, so there is more chance that they will actually read it.
If you are not using Instant Booking, then put it in your email response regarding their enquiry that it is a shared bathroom