Hi, I am desperate, I have been trying to reach Airbnb for days since I started receiving requests for booking. Someone breached my account and placed a listing in my name - https://www.airbnb.com/manage-your-space/17154976/details. How on earth this is possible!? I sent a message to Airbnb using the feedback function - no reaction. I simply keep getting robotised "advices" how to deal with the requests for booking. I am sure Airbnb must reach to those who sent me requests for booking and apologise for Airbnb's lousy account protection. I don't have to deal with it at all. Deactivate the listing and apologise to those who have been misled and confused as a result of this incident.
Regards,
Dmitrijs ***